1.Draft notice
This page is a DRAFT awaiting review by CarBayz Automotive. Until it is finalised, the booking and cancellation terms disclosed to you at the time of booking, and any agreement you sign, apply.
2.Cancelling a booking
- You can ask to cancel a booking by contacting the CarBayz team handling your case.
- Each cancellation is recorded against your case and reviewed by an authorised team member.
- Whether any booking amount is refunded or retained depends on the terms shown to you when you booked.
3.Refunds
- Refunds are approved by one authorised team member and processed by another before payment.
- Refunds are paid only against money actually received for your case.
- You can see payments received for your case in your CarBayz account.
4.Questions
Write to help@carbayz.com with your case number.